Cancel order
All orders may be canceled until shipped. If your order has been paid and you need to change or cancel it, please contact us within 12 hours.
Refunds
Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we proudly offer absolute satisfaction guarantees that ensure you receive your item on time and as described.
Our top priority is to make you happy, so everyone who shops at qalistya.shop receives the following guarantees:
Full refund if you do not receive your order;
Full refund if your order does not arrive within the guaranteed time (45 business days not including 2-5 business days processing);
Full or partial refund if item is not as described;
Full refunds are not available under the following circumstances:
Your order did not arrive due to factors within your control (such as providing the wrong shipping address)
Your order does not arrive due to exceptional circumstances beyond our control (for example, not cleared by customs, or delayed due to a natural disaster).
All of our products are backed by a 60-day money back guarantee. Just send us a message on the Contact Us page or contact us at support@qalistya.shop and we will refund your purchase price.
Easy returns
All of our products are backed by a 60-day money back guarantee. Just contact us and we will refund your purchase price.
We stand behind everything we sell. If you are not satisfied with your purchase, you may return it for an exchange or refund. No questions asked! You just have to return it at your own expense.
Please contact us first and we will walk you through the steps. We are always ready to offer you the best solutions!
Please do not send your purchases back to us unless we allow you to do so.
